Pile of large square blue legos.

Our small—and mighty—local team

Fueled by curiosity. Backed by research. We strive to do meaningful, innovative work that moves business forward for our clients and benefits the greater Charlotte community.

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Drew Burdick
Director
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Drew has extensive experience creating and executing on strategy-driven roadmaps, defining standards and design systems, improving team efficiency, mentoring and coaching designers and other product professionals, and helping product teams to mature and evolve.

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Dana Moran
Senior Delivery Principal
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Dana practices user-centered design principles to deliver a standard of excellence and is a Certified UX Designer focusing on interaction design and research. She believes the key to building successful technology solutions is to uncover the Why before the How.

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Jennifer Borchardt
Senior Principal
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C.J. Toscano
Principal
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As an advocate of human-centered design practices, CJ enjoys using data, empathy, and technology to create effortless and meaningful experiences. His primary skillsets are in Customer Research, Service Design, and UX Design. CJ has a history of leading omnichannel projects for Workforce Development and B2C retail.

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James Elder
Principal
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Chris Hughes
Senior Consultant
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Chris’ knowledge of the product life-cycle, from research to implementation, alongside his design skills gives him a clear understanding of managing teams to deliver high quality outputs for tight deadlines. His primary expertise include Design Systems, Interactive Prototyping, and User Experience & DesignOps.

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Kevin Montano
Associate Consultant
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Kevin is a multidisciplinary designer with a passion to solve unique problems with effective design. Through his ability to adapt, collaborate, and experiment, he strives to continually do his part to improve the world of design.​

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Ben Gelnett
Senior Consultant
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Ben is a dynamic leader and marketing professional with 20-year portfolio of success driving innovative process, product, and brand solutions for clients across diverse industries. He excels at identifying, leveraging, and creating meaningful customer connections that drive loyalty, build value, and increase revenue.

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RiAnica Allen-Jones
Consultant
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RiAnica is a certified Scrum Master who doubles as a Design Producer. Her passion for organization and process efficiencies is key to creating lasting relationships amongst her team and clients. RiAnica is always there to cheer on the team and guide roadblocks to a successful solution.

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Ryan Berg
Senior Consultant
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Ryan brings a highly-iterative approach to product design and prototyping, building on his experience in roles that have included UX design, design systems, information architecture, visual design, and front-end architecture.​

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Hailey Williams
Consultant
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Laura Hillman
Consultant
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Rebecca Lord
Associate Consultant
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Gustavo Youngberg
Senior Consultant
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Melanie Spinks
Consultant
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Let’s talk about how we can get to work, together

We'd love to collaborate with you to tackle the problems and challenges you're facing. Send us an email and we'll schedule time to do a deeper dive into how our team can help you.

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